Greenflight Carbon Offset Purchasing Terms and Conditions
Proceeding with the purchase of Carbon Credit Offsets from this Greenflight or any related websites implies acceptance of the following Terms and Conditions.
About Carbon Credit Offsets
You are visiting this website because you are considering purchasing a Carbon Credit Offset from Greenflight in connection with your proposed air travel.
Air travel generates carbon dioxide emissions (CO2) as well as other emissions.
The concept of ‘Carbon Credit offset’ involves you (directly or indirectly) purchasing Carbon Credits which are equivalent to the estimated CO2 generated by your participation in your proposed air travel (your ‘personal flight emissions’).
- Carbon credits are derived from projects which are believed to absorb carbon dioxide from the atmosphere, or from other projects where there is a reduction in CO2e, or from other projects which meet standards established by credible internationally recognised processes for accreditation of a Carbon Credit project (such as Voluntary Carbon Standard (VCS), Kyoto Protocol projects (Clean Development mechanism (CDM) or others deemed suitable in the future) (‘appropriate international standards’).
- These projects are referred to as ‘generating Carbon Credits’. The Carbon Credits you purchase come from a range of projects that have been accredited in connection with appropriate international standards.
Greenflight does not conduct or assess these projects or administer these appropriate international standards – rather Greenflight’s role is to assist you to indirectly purchase Carbon Credits which bear a reasonable relationship to your personal flight emissions, and to retire those Carbon Credits in a way which appropriately records them as being notionally offset against your air travel.
When you purchase a Carbon Credit Offset from Greenflight, you are voluntarily offsetting the estimated CO2 emissions generated by your flight.
How personal flight emissions are calculated
The estimated amount of CO2 generated has been calculated using a set of data compiled by RDC Aviation, which compiles CO2 information from airlines around the world and updates the information on a monthly basis. This information includes (but is not limited to) information about the flights that the airlines make (origin to destination), the aircraft in use and the engines used on those aircraft.
Other information that may be used include typical passenger & cargo payload data, which help us to estimate your personal flight emissions more accurately. However, it is important to understand that the amount identified as your personal flight emissions is based on estimates and on typical historical data, rather than on any actual measurement of CO2 generated by your actual flight.
We use our best efforts to calculate your personal flight emissions , by using the best aircraft emissions data available to us. Any inaccuracies in emission data arising from these calculations, as demonstrated by future research or other means, are beyond the scope of Greenflight to address, and Greenflight is not responsible for any consequence of those inaccuracies in relation to past purchases.
Greenflight is responsible for maintaining and updating the information used as the basis for those calculations from time to time.
Limitations of the Carbon credit offset process
There are limits to the benefits derived from the purchase of Carbon Credits from Greenflight, and for clarity, these are noted below.
It should be noted that Carbon Credit offsets do not directly offset the environmental impact of air travel – the purchase and retirement of Carbon Credit offsets is a notional process because the projects which generate the Carbon Credits exist independently of the purchase and retirement of Carbon Credit offsets.
However, it is generally accepted that the existence and development of a Carbon Credit market (which Greenflight will be participating in on your behalf) will facilitate and encourage the development of new and enlarged projects which generate additional Carbon Credits.
Also, it should be noted that the purchase and retirement of Carbon Credit offsets may not have any offsetting effect in relation to other emissions (other than CO2) generated by your air travel.
Retirement of Carbon Credits
The purchase and retirement of Carbon Credits related to your purchase may occur sometime after your purchase, as we may aggregate offset purchases by clients such as yourself into volume purchases in the future.
The Carbon Credits you purchase will be retired by Greenflight against a Carbon Credit Registry Account held by Greenflight on behalf of the relevant airline or other organisation (as identified by the referring organisation, or by you).
These Carbon Credit retirements will be conducted through appropriate, credible public Carbon Credit registries such as the Voluntary Carbon Standard Registries (TZ1, APX and others as appropriate), or national and / or international registries as relevant for the particular Carbon Credits purchased by you from Greenflight.
This prevents any “double” selling of Carbon Credits.
Information which you will receive about your purchase from Greenflight
On purchase of the Carbon Credit offsets relating to your personal flight emissions, you will receive only an email with your Purchase Receipt, which will provide information such as the flights offset, a receipt number, the amount of CO2 offset and the purchase price for your offset.
You should retain this receipt as it will be needed in case of any refund claim (see tab below for our Refund Policy). There will be no physical delivery of any goods or services provided.
We provide our commercial partners and clients (airlines and other organisations) only with external audits of all Carbon Credits purchased to ensure that transparency and credibility is maintained.
We will not provide you with any information about the actual purchase of Carbon Credits by Greenflight which relate to your personal flight emissions (please note our comments above about delayed volume purchases by Greenflight) nor about retirement of those Carbon Credits.
Greenflight’s role
Greenflight is a for-profit organisation providing Carbon Credit Offset Programmes for various organisations including the organisation that is providing you with the goods and / or services you are purchasing, and for which you wish to offset the CO2. Greenflight is likely to achieve a profit margin for itself in relation to the actual purchase of Carbon Credits by Greenflight which relate to your personal flight emissions.
The amount of CO2 emissions generated has been calculated using a set of data compiled by RDC Aviation, which compiles emission information from airlines around the world and updates the information on a monthly basis. This information includes (but is not limited to) information about the flights that the airlines make (origin to destination), the aircraft in use and the engines used on those aircraft. Other information that may be used include passenger & cargo payload data, which help us to calculate your personal emissions more accurately.
Terms and Conditions
You purchase the Carbon Offset Credits from Greenflight in full knowledge that:
- Greenflight is a for-profit organisation providing Carbon Credit Offset Programmes for various organisations including the organisation that is providing you with the goods and / or services you are purchasing, and for which you wish to offset the CO2 emissions.
- For airline flight offsets, we use our best efforts to calculate the CO2 emissions generated by your participation in the flight, by using the best aircraft emissions data available to us. Any inaccuracies in emission data arising from these calculations, as demonstrated by future research or other means, are beyond the scope of Greenflight to address, and Greenflight will not be held responsible for those inaccuracies in relation to past purchases. Greenflight is responsible for maintaining the information used in as up to date manner as possible.
- The Carbon Credits you purchase come from a range of projects that have been accredited via an internationally recognised accreditation process, such as Voluntary Carbon Standard (VCS), Kyoto Protocol projects (Clean Development mechanism (CDM) or others as deemed suitable in the future.
- The purchase and retirement of carbon credits related to your purchase may occur sometime after your purchase, as we may aggregate offset purchases by clients such as yourself into volume purchases in the future.
- The Carbon Credits you purchase will be retired by Greenflight against Registry Account held by Greenflight on behalf of the relevant airline or other organisation. These credit retirements will be conducted through relevant public Carbon Credit registries such as the Voluntary Carbon Standard Registries (TZ1, APX and others as appropriate), or national and / or international registries as relevant for the particular carbon credits purchased by you from Greenflight. This prevents any "double" selling of carbon credits.
- On purchase of the calculated carbon credit offsets, you will receive only an email with your Purchase Receipt, which will provide information such as the flights offset, a receipt number, the amount of CO2 offset and the purchase price for your offset. You should retain this receipt as it will be needed in case of any refund claim (click here for our Refund Policy). There will be no physical delivery of any goods or services provided.
- We provide our commercial clients (organisations) only with external audits of all carbon credits purchased through this Program to ensure that transparency and credibility is maintained.
Technical Provisions
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Application and variation
1.1. These Terms and Conditions set out the entire agreement between the parties.
1.2. No alteration or variation of these Terms and Conditions will be binding upon Greenflight unless such alteration or variation is in writing and signed by Greenflight.
2. Payment
2.1. Payment of Greenflight's Tax Invoices or other forms of account by you under these Terms and Conditions, at the times and in the manner set out in these Terms and Conditions, is a fundamental obligation.
2.2. You will pay Greenflight the fee for the Services immediately at the time of purchase without deduction, withholding any payments or set off.
2.3. Where requied, you will pay GST or equivalent local taxes to Greenflight on any taxable supply within the meaning of the GST or relevant local Law made to you pursuant to these conditions. Payment of GST or other taxes must be made at the same time as amounts are due pursuant to Clause 2.2. This clause also applies to any other form of taxation applicable in the region where you make your purchase.
2.4. If any payment issued by you in payment for the Services is dishonoured, rejected or otherwise fails to achieve the actual and permanent transfer of actual funds to Greenflight, then Greenflight may withdraw the Services which it has already provided and refuse to supply any further Services until satisfactory payment is received in full. Any dishonour or rejection or similar fee(s) charged to Greenflight will be recoverable in full from you.
2.5. If you do not pay any payment or amount due on the due date in accordance with the terms of these Terms and Conditions, then without prejudice to any other right or remedy:
2.5.1. Greenflight may, at its discretion and without any obligation to notify you, withhold the provision of any Services until receipt of actual payment of all unpaid amounts by you;
2.5.2. all outstanding money carries a late payment fee of 10% per annum calculated daily on the unpaid amounts from the date for payment to the date of actual payment (Interest);
2.5.3. any costs incurred by Greenflight in collecting monies due and payable (including, without limitation, the fee of any mercantile agencies or solicitors appointed by Greenflight) will be recoverable in full from you (Costs); and
2.5.4. Greenflight may recover any payment or amount due under these Terms and Conditions together with any Costs incurred and Interest from you as a liquidated debt in a court or tribunal of a competent jurisdiction irrespective of any claim that you may have against Greenflight for any thing or matter related to the Services delivered under these Terms and Conditions.
3. Warrantees, guarantees and conditions
3.1. All representations or terms (including any condition or warranty expressed or implied by law, statute or otherwise) not expressly included in these Terms and Conditions are hereby expressly excluded.
3.2. These Terms and Conditions do not restrict or modify any conditions, warranty, guarantee, right or remedy implied by law which, by the terms of the law cannot be excluded, restricted or modified.
3.3. Except as otherwise provided by law, no action or claim may be brought against Greenflight unless notice of such claim is given to Greenflight within 30 days of the initial purchase by you, and Greenflight will be released from all or any liability unless proceedings are brought in a Court of competent jurisdiction within one year of accrual of any cause of action.
4. Copyright and Use of Information
4.1. Any information connected with the Services is provided to you for your personal purposes only and may not be used by you for the purpose of competing with Greenflight.
5. Limitation or exclusion of liability
5.1. If Greenflight causes any loss or damage to you as a result of the negligent performance of the Services or failure to adequately perform the Services, then the extent of Greenflight's liability will be limited to a maximum of the amount actually paid to Greenflight by you for the Services. Greenflight's liability will also be reduced to the extent that you or any other person contributed to the loss or damage.
5.2. To the extent permitted by law, Greenflight will be under no liability whatsoever to you and/or any third party for any indirect, special, consequential or exemplary loss or damage or personal injury suffered by you and/or any third party directly or indirectly in connection with the Services or directly or indirectly arising out of these Terms and Conditions or otherwise from the relationship between Greenflight and you and any third party, and whether actionable in contract, tort (including negligence), equity or otherwise.
5.3. In addition, without prejudice to any other limitation, any liability of Greenflight to you is, in relation to the Services, limited to the re-supply of those Services or the cost of that re-supply.
6. Indemnity
6.1. To the extent permitted by law, you indemnify Greenflight against any loss, damage, cost, expense or other adverse financial or other consequence (Loss) or claim, demand, proceeding, action or similar event (Claim) arising, directly or indirectly, in connection with the Services or directly or indirectly out of these Terms and Conditions or otherwise from the relationship between Greenflight and you and any third party. This includes indemnifying Greenflight for any Loss or Claim, including Interest and Costs, associated directly or indirectly with the breach of these Terms and Conditions by you.
7. Governing law and severability
7.1. The Terms and Conditions will be governed by and construed in accordance with the laws of Queensland. The parties submit to the non-exclusive jurisdiction of the Courts of that jurisdiction. GST Law means the applicable law in relation to Goods and Services Tax in Queensland, where relevant.
7.2. If any part or provision of these Terms and Conditions is held unenforceable or in conflict with the applicable laws or regulations of any jurisdiction, the invalid or unenforceable part or provision will be replaced with a provision which accomplishes, to the extent possible, the original business purpose of the part or provision in a valid and enforceable manner, and the remainder of these Terms and Conditions will remain binding on the parties.
8. Force majeure
8.1. If by reason of any fact, circumstance, matter or thing beyond the reasonable control of Greenflight, Greenflight is unable to perform in whole or in part any obligation under these Terms and Conditions then Greenflight is relieved of that obligation under these Terms and Conditions to the extent and for the period that it is so unable to perform and is not liable to you in respect of such inability.
8.2. It is acknowledged by you and Greenflight that the relatively new and undeveloped state of the emergent Carbon Credit market introduces elements of uncertainty into the relationship between Greenflight and you, and it is agreed that, when interpreting the meaning of "reasonable control of Greenflight" and other terms in clause 8.1, these will be generously interpreted for the benefit of Greenflight.
9. Notices
9.1. Notices under these Terms and Conditions must be in writing and addressed to the usual or last known address of the party that the Notice is given to.
If you're ready to offset your flights now, go to the Flight CO2 Calculator page from here



